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EXTENDED ACCESS

 LUMLEY SURGERY WILL BE THE HUB FOR CHESTER LE STREET PRACTICES ON A  SATURDAY AND SUNDAY. OPENING TIMES ARE 8AM - 1PM.

PLEASE BOOK YOUR APPOINTMENT VIA PRACTICE MONDAY - FRIDAY 8-6

 

FRIENDS & FAMILY TEST - HAVE YOUR SAY - PLEASE FOLLOW LINK BELOW TO COMPLETE SHORT SURVEY.  http://www.elephantkiosks.com/software/north-durham-ccg/surveys/?sid=ndur_greatlumley_01_fft

WE ARE CLOSED FOR STAFF TRAINING ON THURSDAY 18th June 2017 FROM 12PM.

ONLINE PATIENT ACCESS IS NOW AVAILABLE FOR ALL PATIENTS OVER 16 YEARS OF AGE WITH INTERNET ACCESS. THIS WILL INCLUDE ONLINE APPOINTMENT BOOKING, PRESCRIPTION REQUESTS AND ACCESS TO SOME OF YOUR PATIENT RECORDS INCLUDING ALLERGIES, MEDICATIONS & IMMUNISATIONS. PLEASE SPEAK TO A MEMBER OF THE RECEPTION TEAM FOR FURTHER ASSISTANCE THEN FOLLOW LINk www.patient.co.uk

THESE ARE LIMITIED TO DOCTOR (SELECT ROUTINE GP )APPOINTMENTS, ASTHMA AND BLOOD PRESSURE APPOINTMENTS AT PRESENT TIME

 

 

 

 

receptionWaiting Times

We would normally expect that patients are seen within 20 minutes of their appointment time and we will always try to keep patients informed if we are running late so that you can re-book your appointment if necessary.

In return we ask you to

  • Appreciate that waiting times may be beyond our control, for example if the doctor is called out on an emergency, or at times of peak demand.
  • Attend punctually for surgery.
  • Appreciate the exact time of consultation cannot be assured.
  • Avoid calling for home visits immediately before or during evening surgery times except in an emergency.
  • Cancel if you are unable to attend and to re-book your appointment if desired.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website